Marquis Motorhomes: 24 Readers' Reactions |
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The Marquis Malpractice: 24 Readers' Reactions Barry and Margaret Williamson August 2014 Here are 24 reactions from readers following our account of a wasted summer, wrestling with the machinations and malpractices of Marquis Motorhomes. You can add your reaction: Contact Us Start with: Introduction and Overview See all Nine Files at: Marquis Malpractice
- "I started
to catch up with your Blog and the spring in Greece bit, but then got to the Marquis
'horror movie' - what a trauma for you - you have my sympathy. I do not know
why but when I was looking for my MH 5 years ago I had a gut feeling of not
wanting to go near Marquis. I bet you wish you had had it too!" (Geoff)
- "We read these chapters with great interest as you can imagine!!! We're
totally shocked and so pleased for you about the change of attitude at
Brownhills!! And the new van looks superb!! Long may you roll!!" (Vivian &
Alan)
- "We were distressed to learn of your
experiences with Marquis (the owner of our local camper sales site) which we're
avoiding forthwith, and not just because of your sorry tale." (Mike &
Christine)
- "Wow! Definitely
avoid Marquis then! So glad you came out of it with a nice compact MH with a garage
for your bikes too. You will be able to park up any old where, like so many of
us!" (Helen & David)
- "Thanks for the
update on your recent fiasco. What a mess. I think I said before that my motorhome
service man used to work for Marquis. He said he left because it was
embarrassing how bad they really were." (Ian & Judit)
- "Congratulations
on your David v Goliath victory; a superb template for anyone who wants to go
it alone against the big guys, who are so so keen to get your money. When they
see you riding back out of the sunset toward them, you become devils!" (Joe)
- "I followed the links in your email and am shocked to read about your treatment this summer. I hope I'm never on the receiving end of your wrath. What a formidable team you make! Seriously though, it really is wrong that the customer has to fight every step of the way, even with the most straightforward transaction nowadays. We also visited Brownhills in Newark last week and were impressed by
their professional approach. I wondered if perhaps they would be a 'too good to
be true' type operation to deal with and am pleased to see that you can judge
them by their appearance." (Ali & Mike)
- "You poor buggers! How can such an exciting event in one's
life be so abused!" (Gary & Liz)
- "My word Barry, sharks indeed and
what a long winded story about something that really should be quite
straightforward. I hope it all works out okay - and here I was thinking that
all the crooks were here in Indonesia." (David)
- "We were so appalled (but frankly not surprised)
by your description of Marquis' commercial incompetence and arrogance. How we empathised with the abysmally sorry tale of your
experiences with Marquis. This I believe was the bunch of clowns who bought up
Autosleeper when the Trevellyan brothers retired." (Paul & Sheila)
- "After all the agro, delighted to note that you are now sorted!!!" (Ian)
- "I always had confidence that you would be
able to negotiate a reasonable outcome but it makes me think caravan and
motorhome sales people are the pits." (Brian)
- "Glad to see your back to Motorhoming even
after all the hassle you had with the purchase." (Another Brian)
- “Sorry to hear of
your vehicle-related troubles over the summer. Hope your new motorhome is
performing well.” (Another Brian)
- “Pleased
you managed to source what you wanted. Stay safe, be well and Bon Voyage.”
(Barney)
- “We'd been getting a little concerned that
things hadn't gone to plan when we hadn't had an update for so long. We
couldn't quite have imagined the incompetence encountered though. Very pleased
you did source a suitable van in the end.” (Bec & Kev)
- “Read about Marquis and that must have been
a fraught time indeed.” (Dr Bob & Sandra)
- “. . . . your
splendid-looking Corado (many thanks for the full unexpurgated version of the
Marquis saga. Sheeshka!).” (George)
- “Read through your
motorhome purchase with disbelief. What imbeciles, or crooks, take your pick. Glad
you finally got a suitable vehicle. Hope your travels continue smoothly.” (Kaye
& Alan)
- “Bit of a nightmare regarding your motorhome
but this type of people doesn't seem to be bothered about their reputation online.
They often throw it off by saying it was a disgruntled customer with a grudge.
They obviously don't read the feedback.” (Eric)
- “It's great to hear that you guys have got
a new vehicle sorted out.” (Kevin)
- “I spent a fair bit of time reading of your
experience with Marquis, I was shocked to be honest. I had no idea you
were in dispute with another dealer and still can't believe what happened
during the course of your sale with them.” (Anon)
- “Thanks
very much for the Life after Marquis email and it's great that you are very
satisfied with the new motorhome from Brownhills.” (Another Brian)
- “I do hope you are enjoying your
new motorhome, which incidentally, looks fantastic. I read all your latest on
Marquis and can't believe the shonky way you were treated. At least Brownhills have
done well out of it - you have given them a good write up, which means the news
will go everywhere, as you have such a huge following on your website. I expect
Marquis are kicking themselves as they certainly took on the wrong people.” (Audrey & Graham)
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